N7 SIGNS – POPIA, TRUST & DATA SECURITY POLICY

A Division of Bizconnexity (Pty) Ltd
Registration No: 2025/234941/07
Address: 74 Victoria Road, Chatsworth, Malmesbury, 7530, South Africa
Email: [email protected]
Website: www.n7signs.co.za

Effective Date: 1 March 2026
Last Updated: 20 July 2026

N7 Signs, a division of Bizconnexity (Pty) Ltd (“N7 Signs”, “we”, “us”, or “our”), is a signage, printing and branding company serving Cape Town, Malmesbury and the N7 corridor. We design and produce shopfront signs, vehicle branding, lightboxes, banners, business cards and complete brand identities for South African businesses.

This policy is an authority page designed to clearly explain how we process personal information lawfully and responsibly under POPIA, and the trust + security standards we apply to protect client and website user data.

This policy must be read together with our Privacy Policy.

Important: The information on this page is provided for transparency and operational clarity and does not constitute legal advice.

1. PURPOSE OF THIS POLICY

The purpose of this policy is to:

Confirm our commitment to POPIA compliance and privacy-by-design;
Explain how we collect, use, store, protect, and disclose personal information;
Outline the security and operational controls we apply;
Define your rights and how to exercise them;
Build trust through clear, measurable standards and accountability.

2. WHO THIS POLICY APPLIES TO

This policy applies to you if you are:

A visitor to our website (www.n7signs.co.za);
A client who has ordered or subscribed to any of our services;
A supplier, partner, or affiliate;
An employee or independent contractor of N7 Signs.

3. POPIA DEFINITIONS (PLAIN-LANGUAGE)

Personal Information: Information that identifies you (or your business) or can reasonably be linked to you.
Processing: Any action involving personal information (collecting, storing, using, sharing, deleting).
Data Subject: The person or business the information relates to.
Responsible Party: N7 Signs (the party deciding why and how information is processed).
Operator: A third party processing personal information on our behalf (e.g., hosting, analytics, payment tools).

4. OUR TRUST COMMITMENT (WHAT WE PROMISE)

N7 Signs commits to the following trust principles:

Minimum necessary data: We only collect what we need to deliver and support services.
No selling of personal information: We do not sell or rent personal information.
Purpose clarity: We tell you why we need information and how it will be used.
Security-first operations: We implement appropriate technical and organisational safeguards.
Respectful marketing: We only send marketing where you have consented, and you can opt out.
Accountability: We maintain internal practices to support POPIA compliance.

5. CONDITIONS FOR LAWFUL PROCESSING (POPIA)

We adhere to the POPIA processing conditions, including:

5.1 Accountability

We accept responsibility for compliance and the protection of personal information.

5.2 Processing Limitation

Processing must be lawful, fair, and not excessive.

5.3 Purpose Specification

We collect data for specific and explicit purposes connected to service delivery and operations.

5.4 Further Processing Limitation

Further processing must be compatible with the original purpose.

5.5 Information Quality

We take reasonable steps to keep personal information accurate and updated.

5.6 Openness

We operate transparently and make this policy available to the public.

5.7 Security Safeguards

We apply security controls to reduce risk of unauthorised access, loss, or misuse.

5.8 Data Subject Participation

You can request access, correction, deletion, or restriction (subject to legal requirements).

6. INFORMATION WE COLLECT

We may collect:

Full name and/or organisation name;
Contact details (email, telephone number, physical address);
Billing and payment information;
Login credentials and account information (where applicable);
Website usage data and analytics;
Communications and correspondence (email, telephone, WhatsApp, social platforms);
Reviews, testimonials, images, and social media interactions;
Any other information reasonably required to deliver services effectively.

7. HOW WE COLLECT INFORMATION

7.1 Information collected directly

We collect information when you:

Complete a contact, quote, or subscription form;
Subscribe to services or make a payment;
Communicate with us via email, telephone, WhatsApp, or social media;
Submit reviews, testimonials, or comments.

7.2 Information collected automatically

We may automatically collect:

IP address and browser type;
Pages visited, time spent, and referring URLs;
Device information and operating system;
Analytics data from website activity.

7.3 Consent to collection

Where required, we obtain consent in line with POPIA and applicable South African law.

8. HOW WE USE PERSONAL INFORMATION (SERVICE + TRUST PURPOSES)

We use personal information to:

Deliver, manage, and improve our services;
Process payments, subscriptions, and invoices;
Respond to enquiries and provide support;
Maintain operational records and meet administrative obligations;
Send service communications (e.g., updates, notices, required service messages);
Send marketing communications where consent exists;
Improve our website, content, and user experience;
Protect the security and integrity of our systems;
Comply with legal, regulatory, and contractual obligations.

9. COOKIES & ANALYTICS (TRANSPARENCY)

9.1 Our website may use “cookies” to analyse traffic, improve experience, and support functionality.
9.2 Cookies do not necessarily contain personal data but may contain unique identifiers.
9.3 You can control cookies through your browser settings, but site functionality may be affected.
9.4 For general cookie information, you may visit:www.allaboutcookies.org.

10. SECURITY STANDARDS (WHAT WE DO IN PRACTICE)

N7 Signs implements appropriate technical and organisational measures to safeguard information against:

Unauthorised access, use, or disclosure;
Accidental loss, destruction, or damage;
Unlawful processing or alteration.

Security practices may include (where applicable and appropriate):

Access control (role-based access where possible);
Strong authentication for administrative systems;
Secure hosting environments and routine updates;
Backup practices designed to support recovery;
Monitoring and operational checks to identify security risks.

While we take reasonable measures, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

If you believe your information has been compromised, contact us immediately at [email protected].

11. DATA BREACH RESPONSE (POPIA-ALIGNED)

In the event of a confirmed personal information breach, we will:

Take steps to contain and remediate the breach;
Notify affected data subjects where required by POPIA;
Notify the Information Regulator where required by POPIA;
Provide guidance on reasonable protective steps, where appropriate.

12. DISCLOSURE & THIRD-PARTY OPERATORS (VENDORS)

12.1 We may share personal information with:

Service providers who assist in operating our business and delivering services (subject to confidentiality);
Third-party platforms used for service delivery (e.g., hosting providers, payment gateways, analytics tools, Google, social media platforms);
Professional advisors (legal counsel, accountants, auditors) where necessary;
Authorities where required by law.

12.2 We do not sell, rent, or share personal information with third parties for their own marketing purposes.

12.3 Operators who process personal information on our behalf must be bound by appropriate confidentiality and data protection obligations.

13. CROSS-BORDER PROCESSING (IF APPLICABLE)

Where personal information is processed or stored outside South Africa due to the tools/platforms required to deliver services, N7 Signs will take reasonable steps to ensure appropriate safeguards are in place consistent with POPIA requirements.

14. DATA RETENTION & DISPOSAL

We retain personal information only for as long as necessary to:

Deliver services and support;
Maintain internal records;
Meet legal, accounting, and reporting obligations.

When information is no longer required, it will be securely deleted or anonymised.

15. YOUR RIGHTS UNDER POPIA

You have the right to:

Access your personal information held by us;
Correct inaccurate, incomplete, or outdated personal information;
Request deletion (subject to legal retention requirements);
Object to processing in certain circumstances;
Request restriction of processing in certain circumstances;
Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact: [email protected]

16. MARKETING PREFERENCES (TRUST + CONTROL)

16.1 If you have opted in to marketing, you may opt out at any time by contacting us at [email protected].
16.2 Service-critical communications (e.g., billing, service notices, security alerts) may still be sent where necessary to deliver services or meet obligations.

17. WEBSITE USE & INTELLECTUAL PROPERTY (SECURITY-RELEVANT)

You agree not to:

Use any device, software, or process to interfere with the website;
Use automated tools (robots, spiders, scrapers) to copy or extract website content without written consent;
Upload N7 Signs content to AI tools or generators without written permission;
Attempt unauthorised access to any part of the website or its systems.

All website content remains the intellectual property of N7 Signs unless otherwise stated.

18. CHANGES TO THIS POLICY

We may update this policy to reflect changes in:

Business practices,
Tools and vendors,
Legal or regulatory requirements.

Updates will be published with a revised “Last Updated” date. Continued use of the website/services indicates acceptance of the updated policy.

19. GOVERNING LAW

This policy is governed by the laws of the Republic of South Africa, including POPIA.

20. CONTACT DETAILS (INFORMATION REQUESTS & POPIA ENQUIRIES)

N7 Signs – A Division of Bizconnexity (Pty) Ltd
74 Victoria Road, Chatsworth, Malmesbury, 7530, South Africa
062 462 3967
[email protected]
www.n7signs.co.za

POPIA & Data Security